top of page
Got Feedback?
We Want to Hear From You!
If you spot an issue on the site or have any amazing product suggestions, don’t hold back—reach out to us! We're all ears and love hearing from our pack. Your ideas help shape the future of Metawolf, so let’s make it even better together!
FAQ
Questions You Might Have
-
Who is MetaWolf?MetaWolf is a community-driven brand created by gamers, for gamers. We’re all about bringing people together to share their passion for gaming, streaming, and epic adventures. When you join MetaWolf, you’re not just a customer—you’re part of the pack.
-
What can I expect as a member of Metawolf Gaming?At Metawolf Gaming, we strive to provide an unparalleled experience for every gaming enthusiast. As a member, you gain access to a plethora of high-quality products, including exclusive gaming merch and gear that caters to your unique style and gaming needs. Our comprehensive member portal offers numerous perks, including early access to new content, specialized forums for community engagement, and detailed guides to enhance your gaming skills. Additionally, members can take advantage of our lucrative affiliate program, enabling you to earn rewards and incentives. We pride ourselves on fostering a welcoming community where everyone can thrive, ensuring that whether you’re a casual gamer or a hardcore enthusiast, you’ll find something tailored just for you. Join us at Metawolf Gaming and unleash your gaming passion!
-
Can I customize gaming merchandise at Metawolf Gaming?Yes, you can customize almost anything in our store! Add your gamer tags or social handles to show your Metawolf pride. From apparel to gaming accessories, our customization options allow you to make each item uniquely yours. Please note that all sales on custom products are final unless there is a defect. For more information, please refer to our return policy.
-
Are your products limited edition?Yes, many of our products are released in limited quantities. Be sure to snag your favorites before they’re gone!
-
How do I know when items are restocked?follow us on social media to stay updated on restocks and new product launches.
-
How can I place an order?Placing an order is easy! Browse our site, add items to your cart, and follow the checkout process. If you have any issues, our support team is here to help.
-
What payment methods do you accept?We accept major credit/debit cards, PayPal, and other popular payment methods. Check the checkout page for all available options.
-
What are your shipping options?We offer standard shipping. Costs and delivery times depend on your location and will be displayed at checkout.
-
Does Metawolf Gaming offer international shipping for gaming merchandise?Yes, we ship worldwide! At Metawolf Gaming, we're dedicated to bringing our extensive range of gaming merchandise to fans all around the globe. Please note that international shipping times and customs fees may vary depending on your location. Additionally, some restrictions may apply based on specific country regulations.
-
How can I track my order?Once your order ships, you’ll receive a tracking number via email. Use this number to track your package.
-
How long do refunds take?Refunds are typically processed within 7-10 business days after we receive the returned item.
-
What is Metawolf Gaming's return policy?At Metawolf Gaming, we strive to ensure you are completely satisfied with your purchases. If you find that any product you receive is defective, we accept returns under the condition that the products are unworn and remain in their original tags and packaging. You may return defective items within 15 days of the purchase date. For more detailed information, please refer to our return policy on the website. We aim to make your gaming experience seamless and enjoyable, so don't hesitate to get in touch with us if you have any questions or concerns about your purchase.
-
How do I initiate a return or exchange?Contact our support team with your order details, and we’ll guide you through the process.
-
What benefits do I get from becoming a member of Metawolf Gaming?Becoming a member of Metawolf Gaming unlocks a plethora of exclusive benefits designed to enhance your gaming experience. As a member, you'll gain access to a vibrant platform where you can connect with like-minded individuals who share your passion for gaming. Membership also entitles you to a range of exclusive perks and discounts on our products and services, ensuring you get the best value for your money. Additionally, you'll have the ability to easily track your orders, keeping you informed about your purchases every step of the way. Joining Metawolf Gaming means immersing yourself in a community that supports and amplifies your love for gaming while providing significant membership advantages.
-
What are the benefits of joining the Metawolf Gaming Affiliate Program?Joining the Metawolf Gaming Affiliate Program comes with a range of exceptional benefits designed to reward your passion and dedication. As an affiliate, you will receive a 20% commission on every sale made through your personalized affiliate link, giving you the opportunity to earn income by promoting Metawolf Gaming products. Additionally, you will enjoy a 15% discount on your personal orders, making it more affordable to indulge in your gaming needs. Furthermore, you can share your personalized code with others, providing them with a 10% discount on their purchases. This program not only allows you to earn extra income but also fosters a sense of community and pride within the Metawolf Gaming community. Whether you’re a casual gamer or a professional, our affiliate program is a seamless way to monetize your influence and represent the Metawolf brand.
-
How can I join the MetaWolf community?Join our Discord server, and participate in our streams and events. Everyone is welcome in the pack!
-
Is Metawolf Gaming open to collaboration opportunities?Metawolf Gaming is currently not actively seeking collaborations. However, if you are interested in exploring potential partnership opportunities, we encourage you to reach out to us. While we are not pursuing collaborations at the moment, we are always open to reviewing inquiries and will be sure to get back to you. Feel free to contact us with your proposal—it's always worth a try!
-
How can I contact MetaWolf?You can reach our support team via email at metawolfgaming19@gmail.com or through our live chat on the website. Our team is available Monday-Friday, 9 AM to 5 PM (CST).
-
What if I have an issue with my order?Contact our support team with your order number, and we’ll resolve the issue as quickly as possible.
-
I’m having trouble logging in. What should I do?First, try resetting your password using the "Forgot Password" link. If the issue persists, contact our support team.
-
The website isn’t working for me. What should I do?Clear your browser’s cache and cookies, or try accessing the site from another browser. If the problem continues, let us know.
-
How is my data protected?Your privacy is our priority. We use advanced encryption and secure payment gateways to keep your information safe.
-
Is my payment information secure?Yes, all transactions are processed through trusted, PCI-compliant payment systems.
-
How can I stay updated on new products and events?follow us on social media to get the latest news, restock alerts, and exclusive offers!
bottom of page